Please follow our RETURN PROCESS below for a refund for unopened product within 7 days of receipt and purchased on this site. We are unable to accept returns for any product that has been opened or used. The customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us at firstname.lastname@example.org.
1) Email to let us know that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address. Please include your original order number, what product(s) you are returning, your name and phone number.
2) When you ship the return product, email the tracking number to email@example.com.
3) All return products must be in original condition and packaging; otherwise, additional charges will be applied. Once your package is received and it's condition is confirmed we will begin processing your refund.
Purchasing product on endoteas.com means you accept the terms of purchase and understand the return/refund policy. endoteas only accepts returns and refunds for purchases made on endoteas.com. endoteas does not process returns or refunds for purchases made on any other website or retail store.
We respect your privacy and security in browsing our website. Any and all information collected on the site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. The information that we collect on the web site is used solely in helping fulfill your order. Any information you give to us will be held with care and will not be used in ways that you may not have consented to. Shopping online is completely safe. We have a firm commitment in ensuring that others may not intercept or have access to the private information that you provide to us. This site has security measures in place to protect against the loss, misuse, and alteration of your information. We use industry standard efforts to safeguard the confidentiality of your personal identifiable information and order information through firewalls and Secure Socket Layers (SSL) where appropriate. All sensitive information will be encrypted before being sent over the Internet. This means that your information will remain private. Your trust is our confidence.