We have included the postage charge flat rate of $1.20 for USPS shipping, $25.00 for express shipping, and $35.00 for overnight (excluding Friday shipments/overnight Saturday and International deliveries). U.S. orders usually arrive within business 3 days.
Standard Return Policy
If your items arrive damaged, or we made an error, and it cannot be remedied with replacements, you may return your purchase within 30 days of receipt for money back guarantee, excluding shipping and handling costs.
If you decide you do not want a replacement, the item can be returned and you pay for all shipping costs.
All returned products must be in original condition and packaging, or additional charges may be applied. If you have any questions about whether a product can be returned, please call 805.293.4223 or write firstname.lastname@example.org.
To Return a Product
You may return your purchase within 30 days of receipt for 100% money back guarantee, excluding shipping and handling. The following is required:
Please email with company information and a scanned copy of the original receipt and a photograph of damaged products.
Wrap the package carefully. All return products must be in original condition and packaging; otherwise, additional charges may be applied. Return the product using your preferred shipping method to our address.
Save your return tracking number, and if possible, e-mail it to us so we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.
Please note: Unless the return or exchange is due to an error on our part, we cannot refund shipping and handling or gift-wrap charges. We will issue a full refund for the original purchase.
We respect your privacy and security in browsing our website. Any and all information collected on the site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. The information that we collect on the web site is used solely in helping fulfill your order. Any information you give to us will be held with care and will not be used in ways that you may not have consented to. Shopping online is completely safe. We have a firm commitment in ensuring that others may not intercept or have access to the private information that you provide to us. This site has security measures in place to protect against the loss, misuse, and alteration of your information. We use industry standard efforts to safeguard the confidentiality of your personal identifiable information and order information through firewalls and Secure Socket Layers (SSL) where appropriate. All sensitive information will be encrypted before being sent over the Internet. This means that your information will remain private. Your trust is our confidence.